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Calm, Reflective and Focused Mediator and Facilitator

Remediation is a Tasmanian mediation practice that specialises in relational disputes. Our mediators are also experienced and emotionally self-aware lawyers. We get to the heart of the problem and know how to facilitate solutions the parties take ownership of.

Mark Tasmanian mediation practice

Meet the Mediator

Mark has over 25 years experience as a dispute resolution practitioner. He brings to practice qualifications and experience in law, alternative dispute resolution and the social sciences. This multidisciplinary approach means he understands both the legal context of the dispute as well as the personal or relational factors.

He has mediated disputes for 1,000+ clients and knows how to facilitate difficult conversations and guide participants to workable solutions. He specialises in mediating relational legal disputes.

Mediation has been his primary professional focus since 2011. He has 15 years prior experience as a lawyer and over 10 years as a nationally accredited mediator (NMAS) and Family Dispute Resolution Practitioner (FDRP).

He has a degree in Arts and Laws (1995) and a Master of Dispute Resolution (Hons) (2010). He is a graduate of the Tasmanian Leaders Program (2015) and a commonwealth government doctoral scholarship recipient researching family dispute resolution.

Mark Dickinson

About Us
Our Sevices

Family Dispute Resolution

Whether married or de facto - divorce or break up is challenging.

​​In fact, family separation can be one of the most stressful periods in a person's life.


Workplace Mediation

Unresolved conflict in the workplace is often reported to have a high cost, not only at a personal level for those individuals affected, but to the organisation as an economic and cultural entity.


Civil Mediation

We help people find solutions to civil legal disputes quickly and collaboratively. Civil disputes include a variety of legal matters including, contractual, building and wills and estate disputes.


Redress Scheme Facilitation

This facilitation service is offered to institutions which have joined the National Redress Scheme and choose to engage an independent facilitator for a direct personal response.


Why  Remediation? 

We offer a multidisciplinary approach to mediation and specialise in relational disputes. Our experienced and accredited mediators are also emotionally astute lawyers.

We offer a prompt service - typically offering a first appointment within a week of your enquiry, and a mediation session within a week following both party's first appointment. If both participants are legally represented, we can receive a brief from your lawyers and offer a mediation even sooner.

By keeping our fees moderate we aim to improve people's access to quality alternative dispute resolution. In addition to the usual business hours we are available for online appointments on Saturdays and after hours on Thursdays. Clients can choose between face to face mediation in Hobart or an online service throughout Tasmania. Our online mediation service is convenient and safe for parties to attend and they can participate from their own home.

Our mediators have 25+ years of combined legal and mediation experience and are accredited Family Dispute Resolution Practitioners (FDRPs) and accredited under the national mediation accreditation system (NMAS). Whilst their professional focus is mediation, they utilise training and experience from the social sciences, law and alternative dispute resolution.

We encourage people to obtain independent legal advice, however we understand that the cost of using a private family lawyer is financially out of reach for many and others are concerned about engaging in an adversarial process. You have the option to attend mediation with us with a lawyer or without one.

We value preserving relationships after mediation where possible and limiting the ill effects of conflict - particularly if the matter is a family law dispute and parenting issues are involved. With Remediation clients can expect a professional, prompt and easy to use high quality service.

Our fixed fees provide certainty and no hidden surprises - see our fees page for more information.

Call Mark now on 0409 232 010 for a free, no obligation discussion.


The Remediation process

There are two essential stages to the Remediation process: a pre-mediation stage a mediation stage.


Pre-mediation stage

This involves an individual, confidential discussion with you, and your lawyer, if you choose to use one. We gain an understanding of your needs, interests, and some of the background. This helps us to tailor the mediation or facilitation session to suit your circumstances.

We will clearly outline how the mediation session will be conducted and ensure you feel ready and prepared before proceeding to the mediation stage. We will also review any documents drafted by you or your lawyer during this stage.

The pre-mediation stage typically takes around 60 minutes for each participant. This pre-mediation session will be conducted by an accredited mediator who will also conduct the mediation.


Mediation stage

This is where the parties involved in the dispute and the mediator meet to discuss the issues and work towards a mutual agreement. The mediator aims to facilitate a discussion that supports each party to express their views constructively and will expertly guide the process impartially, collaboratively and compassionately.

The mediator will aim to help the parties shift the conflict towards an agreed outcome that is practical and lasting. Mediation sessions may vary in length, with 3 hours being typical. This allows for breaks and individual, private discussions between the mediator and each participant. 

Some disputes may benefit from a longer session or more than one session. A recommendation about the length of the mediation will be discussed during the pre-mediation stage.

Both the pre-mediation and mediation stages can be conducted by video conference, phone or face to face in Hobart, Tasmania.

The direct personal response (DPR) facilitation process under the National Redress Scheme typically involves more steps in the process to ensure it is sensitive to the needs of the survivor and includes pre and post meeting follow ups.

We take your privacy seriously and ensure the process is private and confidential. Subject to limited exceptions, federal and state legislation protect the confidential communications during mediation and facilitation. Please review our privacy policy here. Where an agreement is reached at mediation we can assist with drafting a written agreement for you. If sessions are conducted in person we will comply with current COVID-19 social distancing requirements.

Free consultation - if you have any questions about our services please call us on 0409 232 010 for a free, no obligation discussion.

Book now - schedule a pre-mediation individual session or a free consultation: call 0409 232 010.

What Clients Say
“I found Mark to be a thoroughly professional and objective mediator. He brings a wealth of practical legal experience to the role which allows him the insight to drill down to the issues quickly and efficiently.”
John Pedder - Pedder Schuh
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